Scheduling Officer

Part-time | 30 hours per week (Monday to Friday)

Casino Canberra is looking for a part-time Scheduling Officer to be responsible for the efficient and effective preparation and maintenance of rosters within the gaming department, ensuring a high level of support to department heads and the provision of exceptional internal customer service. The successful applicant will preferably be experienced in scheduling and workforce planning or have relevant transferable experience and skills. This role has the potential to grow into a full-time position, responsible for business wide scheduling and workforce planning for a candidate with the right experience and skills.

Cards on the table – The role
As the Scheduling Officer, you will play an essential part in ensuring the smooth and efficient operation of the Gaming Department.

Your role will:

  • Focus on delivering rosters to achieve business and Enterprise Agreement deadlines and requirements
  • Prepare daily rosters for all staff within relevant departments and make alterations as required
  • Ensure sick calls and other requests are appropriately handled and arrange to replace and cover shifts as required
  • Communicate openly and effectively with courtesy, fairness, and integrity to all team members
  • Develop strong knowledge of department business, staffing and customer activities to support rostering effectiveness
  • Ensure business roster requirements are completed within budgetary expectation and invoke signoff processes through
  • department management where required
  • Ensure all business and legal rules are applied to scheduling processes
  • Provide accurate costing forecasts to assist in budgetary processes
  • Utilise supply and demand data to identify potential rostering improvements and potential cost savings
  • Ensure full confidentiality of all information collected for both employee and operations

A perfect pair – Who are we looking for?

  • Willingness and ability to meet strict deadlines
  • Strong teamwork focus and a professional, flexible and innovative approach to daily tasks
  • A positive and friendly attitude, with the ability to work with a diverse range of team members
  • High-level attention to detail
  • Ability to problem solve
  • Proficiency in Microsoft Office suite
  • Excellent interpersonal, negotiation and communication skills
  • Preferably, relevant experience in scheduling roles and/or workforce planning

About us

We are a diverse workforce with a focus on excellence in entertainment and customer service. We have fun and pride ourselves on professionalism while providing our customers with a great experience.

#WinningAtWork – The benefits

We recognise our people are our most important assets. As such, we offer many benefits, including, but not limited to:

  • Secure career opportunity with above award wages and conditions
  • Free meals while on shift
  • Dining discounts at natural nine
  • Easy access to public transport and discounted parking • On site bike storage
  • Professional development and training opportunities • Staff discounts
  • Staff rewards
  • Employee Assistance Program

Keeping it above board – Eligibility criteria

Due to the nature of our business, you must be at least 18 years of age and have the right to work in Australia.

Deal me in – Application process

To apply for this position, apply via SEEK

  1. Attach a cover letter telling us about yourself and what you would bring to Casino Canberra
  2. Upload your CV

If you need further information on this position, please email quoting Ref:SO032024

Applications close: 5pm Friday 26 April 2024 – note, applications will be assessed as received, so don’t delay